1. Right to withdraw

1.1. Without any prejudice to the provisions of art. 59 of the Italian Legislative Decree n. 206 /2005, the buyer has the right to withdraw from the purchase contract, without any further explication, within 14 days.

1.2 The right to withdraw expires within 14 days from the receipt of the Products.

1.3. In case of purchasing several Products shipped separately, said right of withdraw expires within 14 days from the receipt of the last Product.

1.4. The buyer shall withdraw from the purchase contract by informing the Vendor by means of a written communication, according to the modalities listed in paragraph 6.2.2.

1.5. The Vendor shall therefore confirm the buyer receipt of said communication by means of an email to the address provided by the buyer when submitting the purchase order.

1.6. To meet the terms for withdraw, the buyer shall send relevant communication within the deadline set for the recess.

2. Effects of the withdraw

2.1.  Withdrawing from the purchase contract, the buyer will be reimbursed of all expenses borne in favor of the Vendor, including extra costs, with no undue delay and in any case within 14 days from the communication to Vendor of the decision to withdraw.

2.2. Said reimbursement will be processed by means of the same modality used by the buyer for the original transaction, unless agreed differently with the buyer. In any case the buyer shall not bear any additional cost as a consequence of such reimbursement.

2.3. The reimbursement shall be put on hold by the Vendor until the effective return of the Products and shall be processed no later than 20 working days from said return.

2.4 The Buyer shall return the Products either to the geographical address of the Vendor or to a third party entitled by the Vendor to receive his Products, with no undue delay and in any case within 14 days from the communication to the Vendor of the decision to withdraw. The reimbursement term is fully met if the buyer return the product prior to the expiration of the 14 days.

2.5. All direct costs related to the return of the Products will be borne by the buyer, unless differently agreed among the buyer and the Vendor.

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This time is very difficult for all of us. 

Weiss Gallery immediately decided to close the store in Via Vernazza in Genoa to protect our employees.

We believe that we all have to make a contribution to the solution of this tragic problem, so that we can soon return to normal.

We decided to adopt smart working: we continue to work but we do it from our homes, in total safety.

Our e-commerce is still active but probably, due to the emergency, regular shipments cannot be guaranteed, as we used to do.  It is not up to us and we ask for patience.




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